Complaints & Inquiries

Report any service issue or concern so we can investigate, resolve it fairly, and continuously improve your experience.

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License & Exemption

This service allows individuals or companies to apply for a license or exemption to carry out regulated electricity or water activities. It ensures compliance with sector regulations and provides official authorization to operate.

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Article 106 Request

Request prior approval from APSR for creating or transferring rights or obligations tied to licensed utility activities.

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Request Change Control

Request APSR approval for any ownership change involving shares or voting rights in a licensed or exempted entity.

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Disposal of Assets Service
Request APSR approval before disposing of or transferring licensed electricity or water assets.
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Article 13 Consent Service
Obtain APSR consent before creating security over assets or relinquishing interests related to Licensed Activities.
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Customer Service

Access support for inquiries, guidance, or assistance with services to ensure your needs are addressed promptly and effectively.

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